An Influence Of Customer Satisfaction On Brand Loyalty

AN INFLUENCE OF CUSTOMER SATISFACTION ON BRAND LOYALTY: A CONCEPTUAL STUDY OF INDIAN TELECOM MARKET Nishant Dabhade Research Scholar Jiwaji University, Gwalior (M.P.), India nishant.dabhade.mgmt@gmail.com 1. Abstract Customer satisfaction and brand loyalty are the most significant factors that influence the telecom industry. Customer satisfaction contributes in brand loyalty especially in mobile telecom sector. The study is conceptual in nature and secondary data is used to shape the paper. The main objective of this study is to find out the interrelationships and effect of customer satisfaction on brand loyalty. Findings suggest that there is high positive relationship between the concepts of customer service satisfaction and brand loyalty. Deep study of literatures has been done to reach at outcome of the study. Keywords: Customer Satisfaction, Brand loyalty, Telecommunication sector etc. 2. Introduction The relationship between customer satisfaction and brand loyalty has proven its role and importance in Management as well as in marketing. Throughout previous decades, Marketing researchers have acclaimed the advantages of satisfaction and loyalty, and have mentioned them as directories of an organizational competitive benefit. On the other hand, brand loyalty is one of the most important constructions in marketing, due to its final effect on customers’ repeated purchases, and in fact, those loyal customers who purchase repeatedly areShow MoreRelatedWhat Factors Influence Customer Retention Towards Apple Iphone? Essay1747 Words   |  7 Pages What factors influence customer retention towards the Apple iPhone? Fall2016 Public Administration 603 Final Project Report (PA603) California State University: San Bernardino Contents 1. Abstract 1 2. Introduction 2 3. Literature Review Research Hypotheses 3 3.1 Brand Loyalty 3 3.2 Customer Satisfaction 4 3.3 Research Questions and Hypotheses 5 3.4 Research Limitation 5 4. Methodologies 6 Supervisors Colleagues 6 5. Data Analysis 7 6. Discussion 8 7. Conclusion 9 References 10 AppendicesRead MoreConceptual Model And Framework . According To Above Literature1345 Words   |  6 Pagescorporate brand image, customer satisfaction and customer loyalty. This research sets up hypotheses H1, H2, H3, confirm how these factors to influence and relate to each other. (Figure 1) H1 H2 H3 Figure 1. Relationship between Brand Images, Customer Satisfaction and Customer loyalty Hypothesis H1. There is a strong relationship between customer loyalty and Brand image H2. There is a strong relationship between customer loyalty and CustomerRead MoreEssay on Types Of Research1400 Words   |  6 Pagesmanagers consistently want research on is the relationship between customer satisfaction and loyalty. The research found on the relationship of customer satisfaction and loyalty spans over the past decade. Many researchers argue that there is no relationship between customer satisfaction and loyalty while others find direct correlations between the two and a business’s profitability. In Roger Hadowell’s study, he defines loyalty as both behavioral and attitude while conducting his research on aRead MoreTypes of Research1468 Words   |  6 Pagesmanagers consistently want research on is the relationship between customer satisfaction and loyalty. The research found on the relationship of customer satisfaction and loyalty spans over the past decade. Many researchers argue that there is no relationship between customer satisfaction and loyalty while others find direct correlations between the two and a business’s profitability. In Roger Hadowell’s study, he defines loyalty as both behavioral and attitude while conducting his research on aRead MoreTrue Brand Loyalty1659 Words   |  7 Pagesrealized that getting customers is not the only thing they need to do. In todays rapidly moving world consumers dont stick with products for life. Advertisements and an increased feeling of independence have created consumers that will switch brands or products as soon as the feel the need to do so. What companys look for in this consumer environment is creating a so-called brand loyalty. This paper will explore the ways companies go about in creating this brand loyalty and it will investigateRead MoreCommunication : A Important Factor1549 Words   |  7 Pagesconsider for building relationship with customer and make them loyal. Communication needs to be two way between customer and company. Social media platform has enriched communications among people. Therefore, it has open up new opportunity for companies to interact with customer more. Companies can open up their page to increase interaction with the customer on social media platform. On the other, customers also interested to interact with brands page and know brand their opinion, thoughts and views.Read MoreQuestions On Online Shopping Development1748 Words   |  7 PagesOliver in 1997 had defined satisfaction that is the customer reports to judge a product or service, provide a â€Å"pleasurable level of consumption-related fulfillment†. Customer satisfaction should be measured for influence custome r buying and repurchases. In last decades, online shopping speedily develops and deeply impacts traditional shopping. Customers and retailers are allowed to run business without limitation of geography and temporal barriers around world. By the advantages of Internet, lowerRead MoreAttribution Theory By Fritz Heider..according1600 Words   |  7 Pagesthere is not a direct relationship between our behavior and its causes. There can be a variety of behaviors that are perceived resulting from a variety of causes. Since brand loyalty constitute of attitudes and behavior to settle on a brand. Attribution theory looks into illustrating the driving force behind decision making. For a brand loyalist to be, multiple mental deductions must be undertaken to get to the most sequentially logical conclusion based on situation at hand. 2.1.3 Belief Congruency TheoryRead MoreAdidas1306 Words   |  6 Pagesusers’ preferences and perception of customers toward Adidas sportswear. 1.2 Research questions 1.What are the main considerations of the consumers in sportswear buying? 2.What is the customers’ satisfaction level toward various attributes of Adidas products? 3.Are the customers loyal to Adidas? 1.3 Hypotheses 1. Consumers are emphasized on the sportswear quality. 2. Adidas customers are less satisfied toward Adidas sportswear design. 3. Adidas brand loyalty is low especially Adidas accessoriesRead MoreBrand Relationship Between Brands And Consumers1424 Words   |  6 Pages(2009, p.315) Brand relationship is defined as the continual exchanges between a specified brand and an established customer, where relationship characteristics of love, association, interdependence and loyalty are developed with the brand. However, Keller (2014, p.365) revealed that consumer-brand relationships are the quality of relationship between brands and consumers. As a result, there are many influences that formulate consumer brand relationship. Basically, brand loyalty , brand equity and trust

Essay A Raisin in the Sun by Lorraine Hansberry - 547 Words

A Success of Life Walter is a man just like many others; he has a job, a family, and he also has ambitions in life just like anybody else. Walter is not the only one in his family that has ambitions, almost everybody else in his family have ambitions as well. These ambitions created conflicts between family members after they all found out that Walters mother (Lena) have been settled by an insurance company for the death of her husband, and she is about to obtain a large sum of money. Walter was already making plans in how to spend his mothers money in one of his twisted ideas without considering others. It is obvious that Walter is somewhat ignorant to the necessities of everybody else in his family but his child (Washington†¦show more content†¦Mama, a job? I open and close car doors all day long. I drive a man around in his limousine and I say, Yes, sir; no, sir; very good sir; shall I take the Drive, sir? Mama, that aint no kind of job . . . that aint nothing at all. Mama, I dont know if I can make you understand. (Hansberry 73) Lena, after realizing how important that money was for the both of them, decided to buy a house and split the rest of the money between the both of them; Lena gave Walter sixty-five hundred dollars, and instructions how to split that money between his sister and him. Lena, who recently bought a house in a neighborhood of white people for her family, is visited by a man named Lindner who was representing the committee of people that live in such neighborhood. This man offered Lena and her family to buy their house at a higher price than what they paid for it since such neighborhood is meant to be just for hard-working honest people, and they could not fit in such rank. Walter and his family got irritated because of the meaning of the visit of that man. Walter, in a very selfish manner, decides to spend all of the money meant to be shared between his sister and him. Walter found out later that his crazy idea resulted to be a complete fraud for himShow MoreRelatedA Raisin Of The Sun By Lorraine Hansberry894 Words   |  4 PagesA Raisin in the sun by Lorraine Hansberry there are three major female characters represent three different spectrums of their lives. A Raisin in the Sun a number of social issues are both explicitly and subtly exemplified through out the characters experiences and relationships. First, Hansberry introduce Beneatha who is twenty year old college student with dreams of becoming a doctor in her life. Second, the author mention Ruth as a soft character in the story that wants to become wealthy andRead MoreA Raisin in the Sun by Lorraine Hansberry2035 Words   |  8 PagesLorraine Hansberry’s A Raisin in the Sun is a remarkable play written in 1959 by an African American author about an African American family. This time period was in the early days of the modern awakening of civil rights awareness. It was a timely play challenging the then current stereotypical view of a black family by depicting a realistic portrayal of a specific black family with aspirations, hopes, dreams, dignity, and ambition as would be expected from all families regardless of race. TheRead MoreA Raisin in the Sun by Lorraine Hansberry802 Words   |  3 Pagespositively to the actions of the White Americans. This leads to African Americans conforming and giving society what they want by changing their style of speech and appearance, this is called cultural assimilation. In Act II, Scene I of A Raisin in the Sun, Lorraine Hansberry interprets the concept of cultural assimilation with the actions of George as he arrives and unintentionally interrupts Beneatha and Walter’s â€Å"African† performance. This scene signifies the struggle between trying to assimilate intoRead MoreA Raisin in the S un by Lorraine Hansberry1199 Words   |  5 Pagesas a person. Walter Lee Younger is a man that goes through many different character changes, which cause conflict amongst the other characters. Once he goes through his rite of passage, he is able to fix his flaws and mature. In Lorraine Hansberry’s play, A Raisin in the Sun, characterization is used to portray that one must experience a rite of passage in order to mature. Walter Lee Younger starts off the play as a man who is selfish and immature, willing to put money before family. He is characterizedRead MoreA Raisin Of A Sun By Lorraine Hansberry2114 Words   |  9 Pages July 26, 2015 A Raisin in a Sun A dream is what a person strive for to achieve success in their lives. Langston Hughes, ask in Montage of a Dream Deferred, â€Å"What happens to a dream deferred? Does it dry up like a raisin in the Sun?† A Raisin in the Sun, by Lorraine Hansberry is mainly about a family dream to do better for themselves. All the characters in this story has hopes and dreams. The problem with that is that everyone has their own individual dream which cause conflict within the familyRead MoreA Raisin in the Sun by Lorraine Hansberry987 Words   |  4 PagesA Raisin in the Sun by Lorraine Hansberry A Raisin in the Sun is a play written by Lorraine Hansberry, which debuted on broad way in 1959. They play takes place sometime in the 1950’s, a time period wrought with social issues which were ignored by the general public. The play concentrates on the Younger family; Ruth, Travis, Walter Lee, Beneatha, and Lena, the family head. The events of the play take place over the course of only a few weeks, where-in the Younger family is to receive a largeRead MoreA Raisin in the Sun by Lorraine Hansberry544 Words   |  2 Pages A raisin in the sun is a book that explains the life of a family that is in hard times but some how gets through it. The Younger family is at the bottom of the ladder when it comes to economic status this affects the whole family and dreams and values, but the one thing they are good at are arguing and keeping their dreams alive by being a family and loving and caring for one another when nobody else does. The book a raisin in the sun written by Lorraine Hansberry is about a family that areRead MoreA Raisin Of The Sun By Lorraine Hansberry1581 Words   |  7 PagesLorraine Hansberry, a female playwright and black activist, spent almost all of her life dealing with American racism, poverty, and lack of social mobility. As a person who witnessed the daily struggles of African Americans, Hansberry wanted to expose the hypocrisy in the idea that America was the land of equal opportunity. As a result, in 1959, Hansberry wrote the play, A Raisin in the Sun, which details the Youngers, an African American family, who experienced racism, poverty, and the lack of socialRead MoreA Raisin in the Sun by Lorraine Hansberry?605 Words   |  2 PagesLorraine Hansberry, the author of â€Å"A Raisin in The Sun†, was born in Chicago, Illinois. Hansberry was the youngest of four children. Her father Carl Augustus Hansberry was a prominent real estate broker and her mother Louise Perry was a stay home mother. She grew up on the south side of Chicago in the Woodlawn neighborhood. Later the family moved into an all-white neighborhood, where they experienced racial discrimination. Hansberry attended a predominantly white public school while her parentsRead MoreA Raisin in the Sun by Lorraine Hansberry774 Words   |  3 PagesMany can see the appeal of the play† A Raisin in the Sun† by Lorraine Hansberry because it is telling how much the Younger family wants the American dream, the better life that each character wants are different from each other. The family wants the insurance money to start their dreams, the money that would not have been available if not for the death of the head of the family. Walter Lee Younger American dream is all about materialism and what he can get right now. He has the notion of a self-made

Organizational Analysis Samsung

Question: Discuss about the Organizational Analysis Samsung. Answrer: Introduction This report focuses on Samsung Electronics among the various subsidiaries of the parent Samsung company. The report focuses on the business model implemented in Samsung Electronics, which has been operating in the international electronics market for quite some time. The report analyzes several components of the business model of Samsung and tries to connect those with various organizational theories and concepts. The report analyzes the purpose of Samsung, the general environment in Samsung, CSR activities done by Samsung along with the organizational culture implemented in Samsung. All of these components of the business model of Samsung are analyzed on the basis of how they lead to better performance of both the individual employees and the organization as a whole. These components of Samsungs business model define its success in the corresponding markets of operation (Rice, 2013). Purpose of the organization The purpose of an organization is responsible for driving it towards success and for defining the business processes required for success. The purpose of Samsung is to maintain its leadership in the international electronics market through increasing the sales of its products. Increasing the profit and expanding the business is another purpose of Samsung. Samsung has been operating on the basis of its vision for 2020, which is, Inspire the world, Create the future. As per this vision, the management at Samsung has defined the mission of the organization. This mission of the organization for 2017, can be defined in three parts. The organization will focus on exploring new technologies, manufacturing innovative products and designing creative solutions to the requirements of the customers (Valentine, 2015). All of these activities point to Samsungs mission to become the biggest electronics brand in the entire world and to maintain its leadership position in the electronics markets. The concept of purpose of the organization defines why the organization exists in the world. Samsung exists in the market to explore new technologies, provide innovative electronics products to the customers and to design creative solutions to various real-time requirements (Ferguson, 2016). Organizations general environment The concept of general environment of an organization consists of a large number of factors such as economic, political, legal, social and technological factors. These factors affect everyone in the organization to various extents. The social factor of the general environment consists of various parts such as the demographic and sociocultural factors. This factor defines now the products of Samsung can relate to the customers from different sociocultural groups and different demographic groups. This factor has a significant impact on Samsung as the sales of the products is based on this relation (Pullen, 2014). The customers from all the socioeconomic and demographic groups should be able to relate to multiple products manufactured by Samsung in order for them to become Samsungs customers. Samsung can deal with this factor in a number of ways. Samsung should ensure to have the product mix to have suitable products for each of the demographic groups. Samsung can design the products in its range of products to cater to the requirements of the customers present in each of the demographic groups. The products of Samsung can also be designed to be present in various price ranges, which in turn allows customers to come from different socioeconomic groups (Edwards, 2006). The general environment of the organization consists of both the internal and external environment of the organization. The factors that can affect the business processes of Samsung are considered to be the part of these environments. The internal environment consists of the stakeholders of the organization along with the employees of Samsung. The external environment of Samsung consists of the market intermediaries and society that affect the business of Samsung along with the political, environmental, social, technological and legal factors (Verbos, 2007). The social factor in the business model of Samsung can be categorized into demographics factors and socioeconomic factors as mentioned before. The organization has been operating by keeping these factors effectively in focus. The demographic factors include the preferences and demands of the customers changing according to their culture, age, gender and family background. Samsung focuses on its research activities to a significant extent in order to analyze and understand the needs of the customers along with the changes in their demands according to the trend in the corresponding markets (Jovanovic, 2015). Samsung stays sensitive to the changes in the market trends through continuous and effective research activities. These research activities include gathering feedback and opinions from the customers regarding the products and services provided by the organization through different media. The changes in the trend in the corresponding markets should allow the management in Samsung t o introduce changes in its business model and corresponding business activities. This in turn requires Samsung to implement a flexible business model in the workplace, which welcomes changes as per the changes in the trends in the market and the changes in the preferences of the customers (Edwards, 1998). The socioeconomic factors affecting the business of Samsung can be defined in terms of the pricing strategies of the organization. The pricing of the products of Samsung define how the customers take the decision of buying the product. The management of Samsung can invest in the process of understanding the buying behavior of the customers in order to understand the suitable price points for various socioeconomic groups in the society. This in turn allows the organization to design the specification, features and price of the products according to the buying behavior of the customers in the corresponding market of operation (Grnig, 2015). Organizational CSR and ethics The concept of organizational corporate social responsibility defines the initiatives that the organization is taking or will take to make the world a better place for everyone. This concept allows the organization to have a strong and positive brand image in the corresponding market of operation through the initiatives which are beneficial for the society. Samsung has taken up a lot of CSR activities as part of its business model. These CSR activities of Samsung focus on various factors or sections of the society. The CSR activities of Samsung focusing on the educational component of the society include building public libraries, donating books to schools and creating technical schools across the underprivileged society. These activities allow the organization to shape the future of the society by helping the young students in the corresponding society (Hollensbe, 2014). This in turn allows the organization to be considered as an important member of the society. Samsung has been wor king towards the employment component of the society as well. Samsung is providing trainings through its technical school program through which a lot of people are learning the required technical skills to be employed in any industry. These activities in turn allows Samsung to be considered as one of the key contributors towards decreasing the unemployment rate of the corresponding market of operation. Samsung has also invested in a number of sustainable development projects to preserve the environment. These activities include Samsungs involvement in having a sustainable water treatment plants and water supply systems (Cha, 2016). All of these CSR activities of the organization has allowed the brand to be considered to be an environment-friendly and social branch which gives a lot back to the society along with its profits. This in turn allows the organization to gain a stronger positive brand image in the corresponding market of operation (Babnik, 2014). The concept of ethics is very important for the success of an organization. The implementation of workplace ethics allows the employees to have a proper guideline to be able to tackle various ethical dilemmas. There are multiple ethical theories on which Samsung has developed its workplace ethics strategy. The strategy implemented in the workplace of Samsung allows the employees to follow certain guidelines and regulations. The compliance to these guidelines and regulations in the workplace of Samsung allows the employees to stay true to the organization and to each other. The higher management of Samsung ensure that the workplace ethics and related strategies are a part of each stage of the business model (Robbins, 2016). The workplace ethics and related strategies have been woven into each and every business processes of Samsung, which in turn allows the management of the organization ensure a successful ethical workplace for all the employees in the organization (Williams, 2014). The higher management of Samsung include workplace ethics in the individual goals of all the employees in the workplace. So, all the employees in Samsung are evaluated at the end of the appraisal cycle to check how they have complied to workplace ethics and related strategies. The effective implementation of the complaint and grievance media in the workplace of Samsung allows the management to tackle the unethical activities effectively, if any arises in the workplace of the organization. The higher management of Samsung put a lot of effort into the training and development activities of the employees in order to ensure that each and every employee in the workplace is familiar with the workplace ethics and the related strategies implemented in the organization (David, 2014). Organizational culture The concept of organizational culture is based on the fact that the employees perform and interact better with more synergy when they share beliefs, opinions and values. Obviously, it can't be true to the most granular level as each of the individuals in an organization will be different both in personality and in opinions. But the concept of organizational culture defines a bug picture for the shared beliefs of the employees. The concept of organizational culture provides an overall shared view and beliefs to all the employees in the organization. Such shared belief and view through the organizational culture allows the employees to work together and in the same direction in order to achieve similar goals (Alvesson, 2015). Samsung is known for its creative organizational culture in the workplace. The higher management in Samsung put a lot of effort into making the organizational culture the most suitable for the employees in the workplace. The management in Samsung ensure that the employees in the workplace should be included in each and every phase of the decision-making process. The inclusion of the employees in each business decision making process allows the employees to feel comfortable and confident about their effort making a change in the real world. This culture in Samsung also allows the employees to pitch into the decision-making process, which in turn allows the employees to experience the conversion of their opinions and ideas into actual implementation. Such an environment in Samsung allows all the employees to be confident and comfortable while sharing their ideas and opinions in front of everyone in the workplace (Szyma?ska, 2016). The organizational culture in Samsung also allows the higher management to share their vision of the organization with all the employees of the organization. This in turn allows all the employees to be clear regarding what the organization is trying to achieve and where the organization is going in the corresponding market of operation. The inclusion of all the employees in the decision-making process along with the organizational vision allows the employees to be clear how their efforts are making the organization achieve its vision. Such a participatory environment in Samsung allows the employees to feel a sense of pride and ownership of the vision of the organization. The organizational culture in Samsung allows the employees from varies backgrounds and abilities to be treated equally. This in turn allows the management of the organization to have a diverse workforce who feel comfortable as themselves in the workplace. Such diverse workforce also allows the variety of knowledge flow in the workplace to be high, which in turn is converted into higher performance of the organization. Any employee in the workplace of Samsung feels comfortable and confident that he will receive the same treatment and rights as any other employee in the workplace (Cummings, 2014). The organizational culture in Samsung also allows the employee to have flexible working hours. This in turn allows the employees to maintain a good work and life balance along with allowing them suitable number of paid leaves per year. This in turn keeps the employees satisfied with their employment with the organization, which allows them enough to maintain a good work and life balance. Samsung also allows the employees to work from home whenever possible to be able to support the employees in any emergency or unfavorable situation, which in turn keeps the employees satisfied with the facilities provided to them by the organization (Carroll, 2010). Conclusion The report focused on a number of components of the business model implemented in Samsung. The purpose of Samsung was analyzed to be the biggest organization on the international market of electronics. The report then analyzed various factors present in the general environment of Samsung, which can affect the business processes of the organization. The social factors affecting the business of Samsung were analyzed in detail. The corporate social responsibilities of Samsung were also analyzed, which are providing a lot of benefits to the corresponding society of operation. The ethical guidelines and strategies implemented in the workplace of Samsung were also analyzed in order to provide an overview of the workplace ethics implemented in Samsung. The report also analyzed the organizational culture in Samsung and how it allows the employees to have great environment to work in (Sekerka, 2014). References Alvesson, M. and Sveningsson, S., 2015.Changing organizational culture: Cultural change work in progress. Routledge. Babnik, K., Breznik, K., Dermol, V. and Trunk irca, N., 2014. The mission statement: organisational culture perspective.Industrial Management Data Systems,114(4), pp.612-627. Carroll, AB and Shabana, KM, 2010. The business case for corporate social responsibility: A review of concepts, research and practice, International Journal of Management Reviews, vol. 12, no.1, pp. 85-105. Cha, M.K., Yi, Y. and Bagozzi, R.P., 2016. Effects of Customer Participation in Corporate Social Responsibility (CSR) Programs on the CSR-Brand Fit and Brand Loyalty.Cornell Hospitality Quarterly,57(3), pp.235-249. Cummings, T.G. and Worley, C.G., 2014.Organization development and change. Cengage learning. David, M.E., David, F.R. and David, F.R., 2014. Mission statement theory and practice: A content analysis and new direction.International Journal of Business, Marketing Decision Science,7(1), pp.95-110. Edwards, JR, Caplan, RD and Van Harrison, R, 1998. Person-environment fit theory. In CL Cooper (Ed.) Theories of organizational stress (pp. 28-67), Oxford University Press, Oxford, UK. Edwards, JR, Cable, DM, Williamson, IO, Lambert, LS and Shipp, AJ, 2006. The phenomenology of fit: linking the person and environment to the subjective experience of person-environment fit, Journal of Applied Psychology, vol. 91, no. 4, pp. 802-807. Ferguson,J2016Corporate response to climate change: language, power and symbolic construction,Accounting, Auditing amp; Accountability Journal, vol.29,no. 2,pp. 278-304. https://ezproxy.deakin.edu.au/login?url=https://dx.doi.org/10.1108/AAAJ-09- 2013-1465 Grnig, R. and Khn, R., 2015. Stakeholder Analysis and Revising the Mission Statement. InThe Strategy Planning Process(pp. 77-83). Springer Berlin Heidelberg. Hollensbe, E, Wookey, C, Hickey, L, George, G, amp; Nichols, CV, 2014, #39; Organizations with purpose, Academy of Management Journal, vol. 57, no. 5, pp. 1227-1234. Available from: 10.5465/amj.2014.4005.https://ezproxy.deakin.edu.au/login?url=https://search.ebscohost.com/login.aspx?direct=trueamp;db=hehamp;AN=98822522amp;site=eds-liveamp;scope=site Williams Jr, R., L. Morrell, D. and V. Mullane, J., 2014. Reinvigorating the mission statement through top management commitment.Management Decision,52(3), pp.446-459. Jovanovic, Z, 2015. Management and changes in business environment, Ekonomika, vol. 61, no. 2, pp. 143-151. https://ezproxy.deakin.edu.au/login?url=https://search.ebscohost.com/login.aspx?direct=trueamp;db=bthamp;AN=103670794amp;site=ehost-liveamp;scope=site Pullen, A. and Rhodes, C., 2014. Corporeal ethics and the politics of resistance in organizations.Organization,21(6), pp.782-796. Rice, A.L., 2013.The enterprise and its environment: A system theory of management organization(Vol. 10). Routledge. Robbins, SP, DeCenzo, DA, Coulter, M, Woods, M 2016, Management: The Essentials 3e, Pearson, Melbourne, Australia. Sekerka, L.E., Comer, D.R. and Godwin, L.N., 2014. Positive organizational ethics: Cultivating and sustaining moral performance.Journal of Business Ethics,119(4), pp.435-444. Szyma?ska, K and Walecka, A, 2016, Culture openness as an element of positive potential of enterprised in a crisis situation. Journal of Positive Management, vol. 6, no.4, pp. 53-65. https://ezproxy.deakin.edu.au/login?url=https://search.ebscohost.com/login.aspx?direct=trueamp;db=bthamp;AN=116483370amp;site=ehost-liveamp;scope=site Valentine, S., 2015. The Case for Considering Virtue Ethics in Organizational Ethics and Human Resource Management. Verbos, AK, Gerard, JA, Forshey, PR, Harding, CS and Miller, JS, 2007, The positive ethical organization: Enacting a living code of ethics and ethical organizational identity, Journal of Business Ethics, vol. 76, no. 1, pp. 17-33.

Write a letter to an agency asking for a job. Essays -

Write a letter to an agency asking for a job. Dear Personnel Director, I am sending this letter to apply for an open job position. I enclose my Curriculum Vitae for your information. As you can see at the moment I study as a guard of antiquities at the public Institute of Vocational Training of Nikaia. In the past I graduated from the Stractual Engineering Department of the Technological Educational Institute of Piraeus. In addition to the above mentioned, it should be noted that I have extensive work experience in office environments, the retail sector and service industries. I should also add the fact that the aforementioned give me varied skills and the ability to work with many different types of people. I believe that I could fit easily into any team. I am a conscientious person who works hard and pays attention to detail. I am flexible, quick to pick up new skills and eager to learn from others. I also have many ideas and enthusiasm. I am capable taking on the responsibility of a job position immediately and have the eagerness and determination to ensure that I make a success of it. Thank you for taking the time to consider my application and I look forward to hearing from you in the near future. Yours sincerely, George Savvopoulos.